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RETURN INFORMATION
Mr. Topes Golf wants you to be 100% happy with your purchase. If you are not 100% satisfied, please email us and we will do our best to make you happy. Items returned must be in the same condition that they were received. We offer a 30 day no-hassle 100% return policy on all preowned golf equipment. Items purchased in New Condition and then used can be returned, but will receive a 25% reduced refund.
Damaged in Transit
Mr Topes Golf provides insurance on all items shipped via USPS and FedEx. If your product arrives damaged notify us immediately via email, please include your phone number. We’ll immediately open a damage goods claim with the shipping service. After five business days you’ll receive a 100% refund and a prepaid shipping label, use label to ship damage item(s) back to us. Fun Fact less than 3% of all goods shipped from Mr Topes Golf experience transit damage.
USPS
Requires proof of damage, please email or text us a photo showing damaged box and broken item.
FedEx
Has up to five business days to perform an inspection of box and contents, so please do not discard original box and item(s).
Condition Rating Returns
We take great care in describing the condition of our products accurately. If you receive your order and feel that the condition is not consistent with our representation, please let us know immediately and we'll do our best to make you happy.
Return Procedure
All returns require a Return Merchandise Authorization number (RMA #). Please contact us by email to receive your RMA # before returning an item. Upon receipt of your RMA #, clearly write this RMA # on the outside of the box containing your return and then ship it back to us. We recommend that you fully insure any item(s) that you return to us just to be safe. As for the return process:
2Buyer is responsible for return shipping costs and any applicable duties and taxes.
3Refunds will be issued within 4 days of receipt of the item.
Please ship all returns to:
Mr Topes Golf
Attn: Returns (Your RMA Number)
77551 El Duna Ct, Ste C
Palm Desert, CA 92211